How Do You Handle Restoration of a Flooded Spa or Salon?

First, shut off the main water valve if the flood came from a burst pipe or overflowing fixture. If the water is from a sewer backup or is heavily contaminated, avoid contact and leave the building until it is safe. Wear rubber boots and gloves if you must enter, and do not touch electrical panels or outlets while standing in water.

Turn off power to the affected areas from the breaker box if you can do so without stepping into water. If you are unsure, call an electrician before entering. Document the damage with photos for your records. In Detroit, keep your shutoff valve location written down so you can find it quickly in an emergency.

Floodwater may carry contaminants, especially if it came from outside or a sewer. The pros clean and disinfect all hard surfaces, including floors, walls, counters, and equipment. They use hospital-grade disinfectants and follow safety guidelines for handling potentially hazardous water. Porous items like upholstered chairs and mattresses may need to be discarded.

For a spa or salon, sanitation is critical because clients come into direct contact with surfaces. The pros pay special attention to pedicure chairs, manicure tables, and hair washing stations. They also clean air ducts and ventilation systems to remove any lingering odors or mold spores. You should not reopen until the space is thoroughly cleaned and dry.

• Wipe down all hard surfaces with disinfectant
• Remove and replace saturated drywall and insulation
• Clean and disinfect HVAC vents and filters
• Discard porous items that cannot be washed
• Use air scrubbers to filter airborne particles
• Test for mold after drying is complete

After drying, the pros inspect for mold growth, which can hide behind walls and under flooring. They may take air samples to check for spores. If mold is found, they contain the area and remove affected materials. Mold can cause health issues, so you should see a doctor if you feel unwell during the cleanup.

Structural damage, such as warped floorboards or weakened walls, needs attention before you reopen. The pros often work with a plumber or electrician to repair the source of the flood and restore utilities. Policies vary, and your insurer decides what is covered. Check your policy to understand what costs are covered and what you are responsible for.