What Should I Do First When a Pipe Bursts Inside My Home?

Last updated October 25, 2026

The short answer

Shut off the Water

Your first move is to stop the water source. Locate your main shutoff valve, usually near the water meter or where the main line enters your home. Turn it clockwise until it stops. If you cannot find it, check your basement, crawlspace, or an exterior wall.

Practice turning it off once a year so you can do it quickly in an emergency. Every minute of running water increases damage.

Turn off Electricity

Water and electricity are a dangerous mix. If water is near outlets, switches, or your electrical panel, turn off the power at the main breaker. Do this only if you can reach the breaker safely without standing in water. If you are unsure, wait for the pros or an electrician.

Unplug appliances in dry areas if you can do so safely. Do not touch anything electrical while wet. If you smell gas or hear a hissing sound, leave the house and call the gas company from outside. Safety comes before cleanup.

Turn off the main breaker only if dry.
Unplug electronics in safe, dry spots.
Never touch wet outlets or cords.
Leave the home if you smell gas.
Call an electrician if you are unsure.

Protect Your Belongings

Move furniture, rugs, and boxes away from the water. Lift items onto blocks or foil to keep them dry. Remove valuables like photos, documents, and electronics to a safe, dry room. The faster you act, the more you can save.

Do not try to move heavy items alone. Get help or wait for the pros. If you have a two-story home, move items from lower floors upward. Water can soak through floors, so protect anything below the leak.

Remove Standing Water

Use towels, mops, and a wet-dry vacuum to remove as much water as you can. The longer water sits, the deeper it soaks into wood, drywall, and insulation. Open windows and doors to speed drying, but only if it is safe and dry outside.

Do not use a regular vacuum cleaner for water. It can shock you or break. If the water is contaminated from a sewer backup or flood, avoid contact and call the pros. Protect yourself with gloves and boots.

Document and Call the Pros

Take photos and videos of the damage before you clean up. Record the burst pipe, wet areas, and any items you move. Keep receipts for anything you buy, like towels or a dehumidifier. This helps with your insurance claim later.

Call local water damage pros as soon as the water is off. They have industrial fans, dehumidifiers, and moisture meters to dry your home properly. You can also check your policy to see what is covered. Policies vary, and your insurer decides what is covered.

Photograph the pipe and water damage.
List damaged items with approximate value.
Save receipts for emergency supplies.
Ask the pros about drying equipment.
Contact your insurance company promptly.

Need help right now?

Water keeps spreading into floors and walls, so it is worth acting early. Calls are answered 24/7.

Call Now (313) 766-2970

Frequently asked questions

How do I find my main water shutoff valve?

Look near your water meter, usually in a basement, crawlspace, or utility closet. It may be a wheel or lever. If you cannot find it, ask a plumber to show you. Write the location down for future emergencies.

Can I dry my home myself?

You can remove standing water, but drying walls and floors fully needs professional equipment. Fans and dehumidifiers help, but hidden moisture can cause mold. The pros use moisture meters and structural dryers to prevent long-term damage.

What should I do if water touches electrical outlets?

Do not touch anything electrical. Turn off the main breaker only if you can do so without standing in water. If you cannot, wait for an electrician. Water and electricity can be deadly, so safety comes first.